Returns & Exchanges
At Alpkit, we want you to be fully satisfied with your gear; if it's not right for your next adventure, you can return any unused item within 120 days for a full refund or exchange.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Print and Attach Label
Generate your prepaid shipping label through the portal, print it out, and fix it clearly to the outside of your package.
Drop Off and Track
Take your parcel to the nearest authorized drop-off point and keep your receipt to track the progress of your return back to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing